In the digital world, where every sector is focusing on efficiency and convenience while delivering quality services to customers, LIC is also taking the initiative to do the same. LIC has launched the LIC Merchant Portal to facilitate the functions of the LIC merchants. The portal helps in simplifying premium collections, policy data management, and smooth transactions between LIC and customers.
What is the LIC Merchant Portal?
The LIC merchant portal is a digital platform developed by Life Insurance Corporation of India for the use of authorized merchants. It allows the merchants to collect premiums, generate invoices, and perform various other activities. The portal is fast and reliable and offers real-time data and a secure login process. The platform enhances customer satisfaction and makes the process efficient and transparent. It has also reduced the paperwork and diminished the errors.
The LIC merchant portal is a great initiative by LIC India to deliver better services and help merchants assist customers. It is not just a premium collection portal, but a platform offering various services to facilitate smooth functioning.
Who is an LIC Merchant?
LIC merchants are the people authorized by the Life insurance corporation to collect premiums. They work on behalf of the company as intermediaries between the company and customers. LIC merchants are responsible for managing customer policy data, smooth premium payments, transaction tracking, etc. LIC has started this service to expand its reach and provide facilities to customers. The LIC merchants use the LIC merchant portal to carry out their duties.
Services offered by the LIC Merchant Portal
The services offered by the LIC merchant portal are:
- Policy Data Access: The LIC merchants can check the details of the policy such as loans, surrenders, and other details easily on the LIC merchant portal.
- Invoice Management: The portal helps the agents generate and update premium collection invoices while ensuring accuracy in financial records.
- Online Payment: The portal offers online payment options which smoothes the cash flow between customers and LIC.
- Renewals: Merchants can easily do policy renewals to ensure that clients’ policies remain uninterrupted.
- Updates Information: The merchants can easily update the client’s information and complaints with accurate and updated records.
Responsibilities of an LIC Merchant
LIC merchants play various essential roles as mentioned below:
- Premium Collections: LIC merchants are responsible for collecting the premiums from the policyholders timely on behalf of the company to smoothen the process.
- Invoice Management: LIC merchants generate, update, and submit the invoices for the customer premiums
- Assisting Policyholders: They provide essential information to the policyholders regarding loans, surrenders, and policy details and help them to get solutions to their queries.
- Promoting Sales: They also promote the LIC products such as riders and additional services as per the needs of the customers.
How to Register LIC Merchant Portal?
LIC merchants can register for the LIC merchant portal by visiting the official website and completing the steps as mentioned below:
- Go to LIC India’s official website.
- Press the “Want to be a LIC Agent” option that you will find under “Online services”.
- Now, Press “Register Now”.
- Enter your mobile number, email ID, and other required information.
- Press “Submit” and check the email ID for the confirmation Email.
- Press the link provided in the Email to activate your account.
- You can log in using your ID and Password.
How to Login LIC Merchant Portal?
LIC merchant portal login can be done easily by following the simple steps below:
- Got the official website of LIC – https://licindia.in/
- Click on the “Online service” section and then “Merchant Portal”.
- Press the “Login” button and enter your username and password.
- Now, press “Submit” and your merchant agent login will be completed.
How to change the LIC Merchant Portal Password?
If you want to change the LIC merchant login password, you can follow the steps below:
- Open LIC official website – https://licindia.in/
- Go to “online services” and then “LIC merchant portal”.
- Press the “Login” option.
- You will see an option for “change password”, click on it.
- Enter your user ID and current password.
- Now, enter “New password” and “Confirm”.
How to update Your Email ID on the LIC Merchant Portal?
If you want to update the Email ID on the LIC merchant portal, you can follow the steps below:
- Go to the LIC India website at https://licindia.in/
- Press “Online services” and then “Merchant Portal”.
- Click the “Login” button.
- Press the option for “Update Email ID” and you will get OTP on your Email ID.
- Enter this OTP in the provided space to update your Email ID successfully.
How to Pay Invoices Using Net Banking?
Follow the steps below to pay invoices using net banking via the LIC merchant portal:
- Go to the LIC official portal and log in using your username and password.
- Press the “merchant tools” and then the “Pay invoice online” option.
- You will see a list of pending invoices on the screen.
- Here, choose the invoice you wish to clear.
- Check the invoice balance and check all the details.
- Select “Net banking” as your preferred payment mode.
- Pick the name of your bank from the list.
- Your bank’s net banking portal will be open on the screen.
- Login with your login credentials and allow payment.
- Once the payment is done, you will be returned to the LIC merchant portal and a Payment gateway ID will be generated.
How to Become a LIC Merchant?
Becoming an LIC merchant is a very simple process if you meet the eligibility criteria and possess all the required documents.
1. Eligibility Requirements for becoming an LIC Merchant
If you are willing to join LIC as an LIC merchant, you need to fulfill the following eligibility criteria:
- The minimum age required is 18 years.
- You must have completed class 10th from a recognized institution.
- Must possess a PAN card.
2. Documents required for becoming an LIC agent
You will require the following documents:
- Birth certificate
- Class 10th school certificate
- PAN card
Benefits of the LIC Merchant Portal
- The LIC merchant portal has reduced the paperwork and enhanced record keeping.
- The portal has made all eh processes easier and useless while enhancing clients’ experience with LIC.
- The bill payments can be made promptly.
- The cash flow planning has become more efficient.
LIC Merchant Helpline
Here are the contact details where you can get help in case of any issue:
Phone no – 022-67090501 or 022-67090502
Email – agent_support@licindia.com
You can also contact the call center at +91-22-68276827. The service is available 24/7 in various regional languages.
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Conclusion
The LIC merchant portal is a very useful facility provided by the company to the merchants. It allows them to perform various tasks such as collecting premiums, updating information, generating invoices, etc. It is not only the portal to facilitate the merchant functions but also provides smooth facilities to the customers. They can contact the LIC merchants rather than visiting the company office.
FAQs
What is the work of a LIC merchant?
Ans. LIC merchants are the intermediaries between customers and the company. They are responsible for premium collection, invoice generation, providing essential details to the customers regarding the policy, etc.
What is the process to become an LIC merchant?
Ans. You need to fulfill the eligibility criteria and submit the required documents. You will get training and get the appointment letter.
I am unable to view or print receipts, what to do?
Ans. Make sure your pop-up blockers are not open in the browser. Or, you can contact the helpline to get the assistance.
What is the LIC merchant portal?
Ans. The LIC merchant portal is a digital facility provided by the life insurance corporation of India to the merchants where they can perform various activities to facilitate their work and responsibilities.
What is LIC India’s official website?
Ans. LIC India’s official website is http://www.licindia.com/